Effective Date: 12 July 2026
Ted's Renovation Services Pty Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your information when you visit our website, submit an enquiry, request a quote or use our services.
This Privacy Policy has been prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Information We Collect
We may collect personal information including:
- Full Name
- Phone Number
- Email Address
- Property Address
- Project Details
- Photos or documents you choose to send us
- Any information you voluntarily provide through our website, phone calls, email or social media.
We may also automatically collect:
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Analytics Information
2. How We Collect Information
We collect information when you:
- Submit a contact form
- Request a quotation
- Call us
- Email us
- Contact us via Facebook or Instagram
- Visit our website
- Engage with our advertisements
3. How We Use Your Information
We use your information to:
- Respond to enquiries
- Prepare quotations
- Schedule inspections
- Provide renovation services
- Communicate throughout your project
- Improve our customer service
- Improve our website
- Comply with legal obligations
4. Advertising, Cookies and Analytics
Our website may use technologies including:
- Meta Pixel
- Meta Conversions API (if implemented)
- Google Analytics
- Google Ads
- Cookies and similar technologies
These technologies help us understand how visitors use our website, improve our services, measure advertising performance and deliver more relevant advertising on platforms including Facebook and Instagram.
These providers may collect information including your IP address, browser type, pages visited, time spent on our website and interactions with our advertising.
You can manage or disable cookies through your browser settings at any time.
5. Sharing Information
We do not sell your personal information.
We may disclose information where reasonably necessary to trusted third parties including:
- Website hosting providers
- CRM software providers
- Email providers
- Payment providers
- Contractors and subcontractors working on your project
- Professional advisers
- Government authorities where required by law
6. Data Security
We take reasonable steps to protect your personal information against loss, misuse, unauthorised access, alteration and disclosure.
Although we implement appropriate technical and organisational security measures, no online transmission or storage system can be guaranteed to be completely secure.
7. Access and Correction
You may request access to the personal information we hold about you or request corrections if your information is inaccurate.
Please contact us using the details below.
8. Third Party Websites
Our website may contain links to third-party websites.
Ted's Renovation Services is not responsible for the privacy practices or content of external websites.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this page.
10. Contact Us
- Business Name
- Ted's Renovation Services Pty Ltd
- ABN
- 17 682 685 338
- Phone
- 0466 311 805